A locally owned and nationally recognized Printing, Signage and Marketing Services company in Charlottesville is looking for an experienced Prepress Graphic Artist / Customer Service Representative.

We have a fast paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We have one goal in mind, to fulfill our customer’s needs on the Printing, Signage and Marketing spectrum. With the tools and technologies provided, we can focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer

We work with a dynamic, interesting and growing client base. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Client-Facing Team comes in!

You will be working on project acquisition and pre-press activities associated with all aspect of our printing and marketing business. You will have the opportunity to lend your keen eye to improve quality.

Our Prepress Graphic Artist works closely with customers and our production and sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

• Assisting with project acquisition duties such as answering phone inquiries from new and existing customers, replying to requests for quotes

• Support the sales staff by completing estimates, processing orders, and processing credit cards & sending invoices.

• Learn and fully utilize the computerized pricing/estimating program

• Offer graphic design ideas, solutions and alternatives based on customer input.

• Handle questions and requests by customers.

• Work with production department to assure projects are completed in a timely manner.

• Schedule all work to meet customer time frame requirements. Monitor deadlines and report conflicts to management to establish priorities BEFORE the jobs are due.

• Operate and maintain prepress computer, printer and other equipment (PC and Mac), scanner, and RIPs.

• Become proficient in the current technology – mainly In Design - for creating graphics, documents and digital files utilizing existing equipment and materials.

• Follow-up with customers on all proofs.

• Preflight digital files for potential problems.

• Perform regular computer back-up and archive customer files for safekeeping and for easy retrieval.

• Output digital files per job specifications.

Skills we are looking for:

• Two years’ education in graphic design, 1-year practical experience with 1 year of print production experience.

• Working understanding of dual platform, applications, such as: In Design, Acrobat, Illustrator, and PhotoShop.

• Knowledge of PDF and postscript files and PDF plug-ins.

Skills desired, but not required:

• Provide necessary digital training to sales staff when appropriate.

• Coordinate with copy and press operators to ensure that work meets their expectations/ requirements.

• Reject poor quality or incorrect jobs and notify management.

• Monitor graphics supplies and order as needed.

• Experience with PrintSmith or PrintersPlan

Benefits and compensation:

• Initial and ongoing training

• Competitive compensation

• Paid holidays and vacation

• Indoor and comfortable working environment

If this sounds like you, please email your resume to conan@sirspeedycharlottesville.com and we will review your qualifications. If it looks like a good fit, the next step would be a phone interview.

Compensation: $20.00 - $24.00 per hour

We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA.

With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At Sir Speedy you can make a difference.

(if you already have a resume on Indeed)